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Chau Foods
CHAU FOODSPure • Natural • Healthy

Terms of Service

Last updated: March 2026

Welcome to Chau Foods. By accessing or using our website chaufoods.com, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. General Terms

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to use our website only for lawful purposes and in accordance with these Terms. We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

  • All product descriptions, images, and prices are provided as accurately as possible. However, we do not warrant that product descriptions or prices are error-free.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice.
  • Bulk pricing and discounts are available on select products as displayed on the product pages.
  • In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

3. Orders & Payments

  • Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order.
  • Payments are processed securely through Razorpay. We accept UPI, credit cards, debit cards, net banking, and wallets.
  • Orders are confirmed only after successful payment. You will receive an order confirmation via email.
  • If payment fails or is not completed, the order will not be processed.

4. Shipping & Delivery

  • We aim to dispatch orders within 1-2 business days of order confirmation.
  • Delivery times may vary depending on your location, typically 3-7 business days across India.
  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
  • Risk of loss and title for products pass to you upon delivery to the carrier.

5. Account Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss arising from unauthorized use of your account.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and product designs, is the property of Chau Foods and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

7. Product Quality & Food Safety

  • We take utmost care to ensure all our products meet high quality standards.
  • All products should be stored as per the instructions mentioned on the packaging.
  • Please check the product packaging for allergen information before consumption.
  • We are not responsible for any adverse reactions if allergen warnings are not followed.

8. Limitation of Liability

To the fullest extent permitted by law, Chau Foods shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product or service in question.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

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