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Chau Foods
CHAU FOODSPure • Natural • Healthy

Privacy Policy

Last updated: March 2026

At Chau Foods, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chaufoods.com and make purchases from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and billing address when you place an order or create an account.
  • Payment Information: Payment details are processed securely through Razorpay. We do not store your credit/debit card details on our servers.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our website and product offerings
  • Send promotional emails (you can opt out at any time)
  • Prevent fraud and ensure secure transactions

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment Processors: Razorpay, for processing your payments securely.
  • Shipping Partners: To deliver your orders to you.
  • Analytics Services: Google Analytics, to understand how visitors use our website.
  • Legal Requirements: If required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through Razorpay's secure payment gateway.

5. Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent for data processing

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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